Your privacy is important to us. This Privacy Policy explains how Mountain Park Urgent Care & Family Practice collects, uses, and protects your information when you visit our website or contact our clinic.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us by phone or message
- Fill out forms on our website
- Request information about our services
This information may include your name, phone number, email address, and any details you choose to share.
We may also collect limited non-personal data such as browser type, device information, and website usage to improve our site experience.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide support
- Share information about our services
- Improve our website and patient experience
- Maintain communication related to your requests
We do not sell, rent, or trade your personal information to third parties.
Medical Information Disclaimer
Information shared through our website or contact forms is not intended to replace professional medical advice, diagnosis, or treatment. Please do not submit sensitive medical details through online forms.
For urgent medical concerns, contact our clinic directly or seek immediate medical care.
Cookies and Tracking
Our website may use cookies or similar technologies to:
- Understand how visitors use the site
- Improve functionality and performance
You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may include links to third-party websites for additional information. We are not responsible for the privacy practices or content of those external sites.
Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the information you have provided
- Ask for corrections or updates
- Request deletion of your personal information, where applicable
To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Mountain Park Urgent Care & Family Practice
Phone: 828-631-3181
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Updates will be posted on this page with the revised effective date.